How do we deliver?
Order will be delivered by UPS Courier. Delivery can take up to 7-10 working days. When your order is ready to collect or delivered, we’ll contact you by phone or email. Order will be delivered during working days from 8am to 4pm. On delivery day, you will be informed with PREDICT TXT message, which will contain all the necessary information.
Where do we deliver?
We deliver in all the United Kingdom to the address you have provided.
How much will the shipping cost?
Well it’s FREE.
Returning goods – what you need to know?
A satisfied customer is the number one priority for us. However, products that will be returned or exchanged must be in pristine condition and have no signs of being used, or else no return or exchange will be carried out. It is the customer’s responsibility to provide packaging to make sure that the items arrive in perfect conditions. Within 14 days we accept only items that are unused and in original packaging. If items received are in poor condition, we won’t be able to carry out a refund as requested.
What should I do if I want to return the items?
If the buyer wants to return or exchange items, a buyer must contact the seller first and submit a returns form provided by the seller.
What goods can be returned?
All goods can be returned. Not faulty items can only be returned under these conditions:
- The returned item must be in the original package;
- Items must not be damaged by the buyer;
- Items must be unused, of marketable appearance (undamaged labels, security pellicle etc.);
- The returned item must have all the same parts as it did when received by the buyer;
- When returning an item, it is necessary to provide the document of acquisition and a written request for the return of goods;
(This paragraph does not apply in case of a faulty product return!)
How much will the return cost?
Returns within 14 calendar days from the UK, for unused products are charged £6.90.